Total Home Consultants, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through myatlantahomeinspector.com (the "Website"), how we use and share it, and the choices you have. We extend the core privacy rights described below to all visitors, regardless of where you live, as a matter of practice.
Information you give us. When you submit a form on the Website — such as a contact request or an agent referral — we collect the information you provide, which typically includes your name, email address, phone number, the property or service you're asking about, and any message you send. If you subscribe to our newsletter, we also collect the email address you provide for that purpose.
Information from the live-chat feature. If you use the live-chat feature on our Website, your conversation and any information you share in it are collected and processed by our third-party live-chat provider on our behalf.
Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser and device type, pages viewed, links clicked, and the dates and times of your visits. We collect this through Google Analytics 4 and standard server logs to understand how the Website is used.
We do not intentionally collect sensitive personal information through the Website, and we do not ask for Social Security numbers, financial account numbers, or payment-card details through the Website.
We use the information we collect to:
We use cookies and similar technologies, primarily through Google Analytics 4, to measure Website traffic and usage. Google processes this data on our behalf; you can learn about Google's practices at policies.google.com/privacy and opt out of Google Analytics across sites using Google's browser add-on at tools.google.com/dlpage/gaoptout. You can also block or delete cookies through your browser settings, though some features may not work as intended.
We honor browser-based Global Privacy Control (GPC) signals where required. Because there is no common industry standard for "Do Not Track," we do not currently respond to DNT signals beyond honoring GPC.
We do not sell your personal information for money. We share information only as follows:
Subject to applicable law, you may ask us to:
To make a request, email [email protected] or call (678) 985-9800. We will verify your request (typically by confirming details we already have on file) and respond within the time required by applicable law. You may use an authorized agent to submit a request on your behalf.
We keep personal information for as long as needed to provide our services, maintain our business and inspection records, and meet legal, tax, and insurance requirements, after which we delete or de-identify it.
We use reasonable administrative and technical measures to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
The Website may link to third-party sites (for example, our scheduler, review profiles, or YouTube). We are not responsible for the privacy practices of those sites; their policies govern your use of them.
We may update this Policy from time to time. The "Last updated" date above reflects the most recent version, and material changes will be posted on this page.
Total Home Consultants, Inc.
60 W Park St, Buford, GA 30518
(678) 985-9800 · [email protected]